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IS09001 UKAS Accreditation

C.Scope Calibration Approval

Cable Detection Calibration Approval

Radiodetection CAT & Genny Training Certificate

Calibration & Service of your equipment

We are still Calibrating and Servicing ALL your older equipment.

 

Having over 30 years’ experience in CAT and Genny Calibration, Service and Repair we are one of very few companies with such vast experience on all equipment - old and new.

Originally trained by Radiodetection back in 1989 to Calibrate and Repair their market leading CAT and Genny equipment, our senior technician has committed most of his career to provide a first class service to end users and companies alike - realising a gap in the market for high quality servicing he set up this specialist company. 

Over the years this quality has won us respect amongst manufacturers and has gained us Distributor and Approved Service status for :

  • C.Scope Limited 
  • Cable Detection Limited 
  • Radiodetection Limited eCert, eCal

As such, all our work complies with strict quality procedures and manufacturers guidelines and we receive up to date training on new and existing products. 

Confirmation of our competence is detailed in our Training and Approval Certification accessed by selecting the images to the left. (or bottom on a mobile)

 

 We Calibrate and Service all makes and models of equipment - common examples as below

C.Scope Limited Cable Detection Limited Radiodetection Limited
Uscan & Scansmitter Digicat 100 & 200 MK1 CAT & Genny
Classic CAT , CATXD EZiCAT 100 & 200 CAT2 & Genny2
CXL2, DXL2, MXL2 EZiCAT i series CAT3 & Genny3
SGA2, SGV2, MXT2 Digitex 100 CAT4 & Genny4
t100, t300 Transmitters RD2000, SUPER CAT
RD400, RD4000
RD7000, RD8000

We provide a bespoke service to each customer including Company Logo’s and Plant Numbers (when required) and provide itemised Certification and Job Sheets detailing what work has been carried out with each individual instrument.

The majority of repair work is performed in-house as we have the skill and knowledge to repair down to component level.

- we rarely ‘scrap’ a machine as we have this ability and pride to keep older products functioning correctly without unnecessary costly replacement.

This is a unique side to our business model as an increasing amount of our competitors now favour replacement rather than repair as the skill base is no longer required thus reducing their overhead costs.

With us you can keep your older equipment performing as it was designed to - it might not be the latest model, but even the latest cable detectors still function using the same principals as they did back in the early 1980's.

ALL equipment undergo rigorous bench and site testing before being returned to the customer including a full strip down of the unit to check for any internal water ingress or damage.  Again, not all service houses do this following the introduction of 'plug in' calibration. 

- the 'strip down' process we employ is commonly skipped by our competitors as it is viewed as time consuming and unnecessary.

In our experience this is an invaluable key part of the service!  as it can reveal all sorts of potential issues such as component corrosion, damaged aerial connectors and trapped cabling.The equipment may appear to work fine at the point in time of the machine being plugged in, but can give serious issues to the instruments when used at a later date.

In our workshop these issues will have been picked up and dealt with at no additional cost to the customer.

This is why we have an extremely low warranty return rate documented by our BSI accredited ISO9000 system.

% of instruments returned under warranty
2013 to 2014 1
2014 to 2015 0.8
2015 to 2016 0.65
2016 to 2017 0.55

We have our own computer software that provides complete traceability and product life history including all previous servicing work carried out by ourselves.

This includes a Re-Calibration Recall system letting you know when your equipment is due for service such as:

  • 12 monthly recall for Cable Detection equipment.
  • 6 monthly recall for Gas Detection equipment.

Servicing Recall information is posted and includes Calibration dates of equipment nearing renewal.

Our Standard Service Plan typically includes:-

  • Thorough cleaning of instrument.
  • Replacement Varta Alkaline Batteries.
  • PCB repair down to component level.
  • Itemised Job Sheet & Calibration Certificate.
  • Full Strip down of instrument.
  • Custom Labels with customers logo if required (CAT and Genny MK1 & MK2)
  • Instruments Checked and Calibrated to original specification.
  • ‘Live Site’ Final Test.
  • Database history and copies of Certificates.
  • Experienced manufacturer trained technicians.
  • 6/12 month Service recall.
  • Unbiased Product advice.
  • 12 month Parts & Labour warranty.
  • Fixed price servicing for account customers.

* Quotes are provided free of charge and there is no charge for instruments considered Beyond Repair. (excluding return carriage)

 

Calibration & Service of your equipment

We are still Calibrating and Servicing ALL your older equipment.

 

Having over 30 years’ experience in CAT and Genny Calibration, Service and Repair we are one of very few companies with such vast experience on all equipment - old and new.

Originally trained by Radiodetection back in 1989 to Calibrate and Repair their market leading CAT and Genny equipment, our senior technician has committed most of his career to provide a first class service to end users and companies alike - realising a gap in the market for high quality servicing he set up this specialist company. 

Over the years this quality has won us respect amongst manufacturers and has gained us Distributor and Approved Service status for :

  • C.Scope Limited 
  • Cable Detection Limited 
  • Radiodetection Limited eCert, eCal

As such, all our work complies with strict quality procedures and manufacturers guidelines and we receive up to date training on new and existing products. 

Confirmation of our competence is detailed in our Training and Approval Certification accessed by selecting the images to the left. (or bottom on a mobile)

 

 We Calibrate and Service all makes and models of equipment - common examples as below

C.Scope Limited Cable Detection Limited Radiodetection Limited
Uscan & Scansmitter Digicat 100 & 200 MK1 CAT & Genny
Classic CAT , CATXD EZiCAT 100 & 200 CAT2 & Genny2
CXL2, DXL2, MXL2 EZiCAT i series CAT3 & Genny3
SGA2, SGV2, MXT2 Digitex 100 CAT4 & Genny4
t100, t300 Transmitters RD2000, SUPER CAT
RD400, RD4000
RD7000, RD8000

We provide a bespoke service to each customer including Company Logo’s and Plant Numbers (when required) and provide itemised Certification and Job Sheets detailing what work has been carried out with each individual instrument.

The majority of repair work is performed in-house as we have the skill and knowledge to repair down to component level.

- we rarely ‘scrap’ a machine as we have this ability and pride to keep older products functioning correctly without unnecessary costly replacement.

This is a unique side to our business model as an increasing amount of our competitors now favour replacement rather than repair as the skill base is no longer required thus reducing their overhead costs.

With us you can keep your older equipment performing as it was designed to - it might not be the latest model, but even the latest cable detectors still function using the same principals as they did back in the early 1980's.

ALL equipment undergo rigorous bench and site testing before being returned to the customer including a full strip down of the unit to check for any internal water ingress or damage.  Again, not all service houses do this following the introduction of 'plug in' calibration. 

- the 'strip down' process we employ is commonly skipped by our competitors as it is viewed as time consuming and unnecessary.

In our experience this is an invaluable key part of the service!  as it can reveal all sorts of potential issues such as component corrosion, damaged aerial connectors and trapped cabling.The equipment may appear to work fine at the point in time of the machine being plugged in, but can give serious issues to the instruments when used at a later date.

In our workshop these issues will have been picked up and dealt with at no additional cost to the customer.

This is why we have an extremely low warranty return rate documented by our BSI accredited ISO9000 system.

% of instruments returned under warranty
2013 to 2014 1
2014 to 2015 0.8
2015 to 2016 0.65
2016 to 2017 0.55

We have our own computer software that provides complete traceability and product life history including all previous servicing work carried out by ourselves.

This includes a Re-Calibration Recall system letting you know when your equipment is due for service such as:

  • 12 monthly recall for Cable Detection equipment.
  • 6 monthly recall for Gas Detection equipment.

Servicing Recall information is posted and includes Calibration dates of equipment nearing renewal.

Our Standard Service Plan typically includes:-

  • Thorough cleaning of instrument.
  • Replacement Varta Alkaline Batteries.
  • PCB repair down to component level.
  • Itemised Job Sheet & Calibration Certificate.
  • Full Strip down of instrument.
  • Custom Labels with customers logo if required (CAT and Genny MK1 & MK2)
  • Instruments Checked and Calibrated to original specification.
  • ‘Live Site’ Final Test.
  • Database history and copies of Certificates.
  • Experienced manufacturer trained technicians.
  • 6/12 month Service recall.
  • Unbiased Product advice.
  • 12 month Parts & Labour warranty.
  • Fixed price servicing for account customers.

* Quotes are provided free of charge and there is no charge for instruments considered Beyond Repair. (excluding return carriage)

 

IS09001 UKAS Accreditation
C.Scope Calibration Approval
Cable Detection Calibration Approval
Radiodetection CAT & Genny Training Certificate

Calibration & Service of your equipment

We are still Calibrating and Servicing ALL your older equipment.

 

Having over 30 years’ experience in CAT and Genny Calibration, Service and Repair we are one of very few companies with such vast experience on all equipment - old and new.

Originally trained by Radiodetection back in 1989 to Calibrate and Repair their market leading CAT and Genny equipment, our senior technician has committed most of his career to provide a first class service to end users and companies alike - realising a gap in the market for high quality servicing he set up this specialist company. 

Over the years this quality has won us respect amongst manufacturers and has gained us Distributor and Approved Service status for :

  • C.Scope Limited 
  • Cable Detection Limited 
  • Radiodetection Limited eCert, eCal

As such, all our work complies with strict quality procedures and manufacturers guidelines and we receive up to date training on new and existing products. 

Confirmation of our competence is detailed in our Training and Approval Certification accessed by selecting the images to the left. (or bottom on a mobile)

 

 We Calibrate and Service all makes and models of equipment - common examples as below

C.Scope Limited Cable Detection Limited Radiodetection Limited
Uscan & Scansmitter Digicat 100 & 200 MK1 CAT & Genny
Classic CAT , CATXD EZiCAT 100 & 200 CAT2 & Genny2
CXL2, DXL2, MXL2 EZiCAT i series CAT3 & Genny3
SGA2, SGV2, MXT2 Digitex 100 CAT4 & Genny4
t100, t300 Transmitters RD2000, SUPER CAT
RD400, RD4000
RD7000, RD8000

We provide a bespoke service to each customer including Company Logo’s and Plant Numbers (when required) and provide itemised Certification and Job Sheets detailing what work has been carried out with each individual instrument.

The majority of repair work is performed in-house as we have the skill and knowledge to repair down to component level.

- we rarely ‘scrap’ a machine as we have this ability and pride to keep older products functioning correctly without unnecessary costly replacement.

This is a unique side to our business model as an increasing amount of our competitors now favour replacement rather than repair as the skill base is no longer required thus reducing their overhead costs.

With us you can keep your older equipment performing as it was designed to - it might not be the latest model, but even the latest cable detectors still function using the same principals as they did back in the early 1980's.

ALL equipment undergo rigorous bench and site testing before being returned to the customer including a full strip down of the unit to check for any internal water ingress or damage.  Again, not all service houses do this following the introduction of 'plug in' calibration. 

- the 'strip down' process we employ is commonly skipped by our competitors as it is viewed as time consuming and unnecessary.

In our experience this is an invaluable key part of the service!  as it can reveal all sorts of potential issues such as component corrosion, damaged aerial connectors and trapped cabling.The equipment may appear to work fine at the point in time of the machine being plugged in, but can give serious issues to the instruments when used at a later date.

In our workshop these issues will have been picked up and dealt with at no additional cost to the customer.

This is why we have an extremely low warranty return rate documented by our BSI accredited ISO9000 system.

% of instruments returned under warranty
2013 to 2014 1
2014 to 2015 0.8
2015 to 2016 0.65
2016 to 2017 0.55

We have our own computer software that provides complete traceability and product life history including all previous servicing work carried out by ourselves.

This includes a Re-Calibration Recall system letting you know when your equipment is due for service such as:

  • 12 monthly recall for Cable Detection equipment.
  • 6 monthly recall for Gas Detection equipment.

Servicing Recall information is posted and includes Calibration dates of equipment nearing renewal.

Our Standard Service Plan typically includes:-

  • Thorough cleaning of instrument.
  • Replacement Varta Alkaline Batteries.
  • PCB repair down to component level.
  • Itemised Job Sheet & Calibration Certificate.
  • Full Strip down of instrument.
  • Custom Labels with customers logo if required (CAT and Genny MK1 & MK2)
  • Instruments Checked and Calibrated to original specification.
  • ‘Live Site’ Final Test.
  • Database history and copies of Certificates.
  • Experienced manufacturer trained technicians.
  • 6/12 month Service recall.
  • Unbiased Product advice.
  • 12 month Parts & Labour warranty.
  • Fixed price servicing for account customers.

* Quotes are provided free of charge and there is no charge for instruments considered Beyond Repair. (excluding return carriage)

 

IS09001 UKAS Accreditation
C.Scope Calibration Approval
Cable Detection Calibration Approval
Radiodetection CAT & Genny Training Certificate
Celebrating over 18 Years in Business and over 30 Years Knowledge in Calibration & Repair